Exchange or Refund
We don’t offer exchange or refunds, as all our items has been specially made for you or personalised upon receiving an order.
We make high quality custom design items which require hours to make individual pieces if you have any concerns on quality you should buy a sample piece before placing the big order. As we strictly DON’t accept any returns or exchanges due to making each item individually customized / personalized upon receiving a fully paid order, These all are handmade personally by us.We make high quality custom design items which require hours to make individual pieces if you have any concerns on quality you should buy a sample piece before placing the big order. As we strictly DON’t accept any returns or exchanges due to making each item individually customized / personalized upon receiving a fully paid order, These all are handmade personally by us.
Although we can replace the damaged/broken item for you IF been reported and shipped within 5 days with the tracking number provided. ***All the shipping charges shall be borne by customers. ( As things can be broken in mail/post which we can not be held accountable for )
We use secure payment methods such as Paypal to secure the consumer rights as well as ours.
Sadly when mail gets returned, shipping fees be incurred. For the shipping and return of mail back to sender.
Descriptions and Images
We make every effort to ensure that images displayed on our website are as accurate as possible but cannot guarantee an exact match to the product as displayed on your screen. All product information and technical specifications contained in Madz Fashionz Designs are for guidance only, no responsibility can be taken for errors or omissions.
We have always worked hard to maintain a personal relationship with our customers. In fact, we rely on your feedback to ensure that we are providing a quality service. If you are dissatisfied in any way or have a suggestion to make, we want to hear from you. Please feel free to contact us.
This web site is operated by Madz Fashionz. Our principal contact is via email at [email protected], where we will endeavour to reply to all messages within two business days. By setting up a Madz Fashionz account, you are agreeing that email and contact number will be used as the standard means of communication.
All the items on this website are priced in British Pounds(GBP) or USA Dollars (USD). We reserve the right to change prices without prior notice.
Errors and Omissions
Madz Fashionz makes every effort to ensure that all prices, stock availability and descriptions quoted on its website are correct and accurate. However it is inevitable that mistakes will occasionally occur. In the case of an error or omission that has an effect on a customer’s order, Madz Fashionz will contact the customer to inform them of the error and include the correction in the invoice.
Copyright and disclaimer
The design of all jewellery shown on this website is subject to copyright. Under no circumstances copying of the designs is permitted. The content of the pages of Madz Fashionz website is for your general information and use only.
All rights, including copyright, in the content of these Madz Fashionz web pages, are owned or controlled for these purposes by Madz Fashionz. In accessing the Madz Fashionz web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way, the content of these Madz Fashionz web pages for any purpose whatsoever, without the prior written permission of Madz Fashionz.
Madz Fashionz does not accept liability for any errors or omissions, and reserves the right to change information, specifications, or descriptions of listed goods, products, or services on the website.
Payment must be made in full prior to us shipping your order. All the debit/credit card transactions are processed through the highly respected secure payment service PayPal. Where you can be confident your payment will be dealt with securely. You do not need a PayPal account to make a purchase. You may pay by credit card through the PayPal/Credit Cards option, or you may use an existing PayPal account.
Please note that we do not see your financial details at any point. Once the payment has been authorised you will receive a confirmation email from Madz Fashionz and usually Paypal or Stripe also.