SHOP BY CATEGORY
FREQUENTLY ASKED QUESTIONS
How long does delivery take?
Each MadZFashionZ creation is prepared with meticulous attention and artistry. Please allow 2 to 3 business days for the careful processing of your order, depending on the piece and its complexity. Once complete, we select the most appropriate courier to ensure safe and elegant delivery, with shipping times varying by destination and method chosen.
For bespoke and personalized pieces, production timelines may extend slightly, as each item is crafted with precision and devotion.
We kindly note that all delivery dates are indicative; true craftsmanship is a journey that cannot be hurried, and we appreciate your patience as we perfect each detail for you.
How can I find out the status of my order?
Each order is handled with the utmost care and attention. Once you have placed your order, we will process it within the appropriate timeframe based on the product and quantity. You will receive a personal email confirmation once processing begins.
Upon dispatch, a further email will be sent, allowing you to follow your order’s journey to you.
How can I contact you?
We are delighted to assist you.
Please email us at [email protected], or click here to send us a message directly.
Our dedicated support hours are:
Monday to Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 2:00 PM
We are closed on Sundays and public holidays to ensure our team is well-rested to serve you with excellence.
Where do you ship to?
We provide international shipping from the United Kingdom to various countries around the world.