We may collect the following personal information from users of the Website: name, e-mail address, postal address, telephone number, date of birth, gender and bank account number (provided by the customer in case of refunds) when the user visits the Website, places an order online, contacts our team or participates in promotions or questionnaires.
In all cases, the details requested via the Website are necessary to provide an optimal service to the user. In cases where the user does not provide the requested details, we cannot guarantee that the information and services provided will fully satisfy their needs.
- Improve the shopping experience.
- Process your online orders, including the sending of e-mails to inform them of delivery status.
- Process order returns.
- Contact them if there is any problem with any of their orders or for other logistical reasons.
- Respond to your queries.
We expressly informs and guarantees users that their personal details will not under any circumstances be forwarded to third party organisations and that before forwarding personal details, it will request the express, informed and unequivocal consent of the owners of the same.
We are concerned about the privacy and safety of minors on the Internet. Our Website is designed for the general public and is not intended for use by minors.
The Website servers can automatically detect the IP address and domain name used by users.
An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows the subsequently processing of data in order to obtain statistics that make it possible to know the number of visits to the Website, the order of the visits, the point of access, etc.